Sephora Data Breach Hits SE Asia Web Customers

Sephora Data Breach

Sephora Offering Free Data Monitoring Service to Hacked Customers

Sephora Southeast Asia announced that their website and app customers are victims of a data breach. Hacked customer data includes customers’ full name, birthdate, gender, email address, and account password. Customer account preferences were also compromised. Sephora has not publicized the number of affected customers. The announcement only stated that “some” customers were affected.

Sephora customers in Australia, Hong Kong SAR, Indonesia, Malaysia, New Zealand, the Philippines, Singapore, and Thailand are affected by the data breach. Physical stores are not part of the data breach. Only those who shop Sephora on and Asia-Pacific mobile app accounts were compromised.

Sephora has already notified affected customers via email. No credit card information was stolen by the hackers.

What is Sephora Doing About the Data Breach?

The company hired a third-part cyber security company to investigate the data breach. All passwords were reset as a security measure. Sephora has contacted affected customers about the data breach via email and included an offer for free data monitoring. Hacked Sephora customers can sign up for free personal data monitoring service from Experian.
To sign up for free credit monitoring go to: Affected customers were emailed a unique code to access data protection services. Customers must enroll by 30 November 2019. The company’s statement states that it is safe to shop online.

What is Sephora?

Sephora is a personal care and beauty chain of retail stores founded in 1969 in France. The company has almost 2,000 retail stores worldwide including 300 stores in the Asia-Pacific region.

Michelle writes about cyber security, data privacy focusing on social media privacy as well as how to protect your IoT devices. She She has worked in internet technology for over 20 years and owns METRONY, LLC. Michelle earned a B.S. in Engineering from Rensselaer Polytechnic Institute. Michelle published a guide to Cyber Security for Business Travelers